Need help?
Frequently Asked Questions
We accept all major credit and debit cards, PayPal, and other secure payment options such as Apple Pay and Google Pay.
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
We offer a 7 day return policy for unused and undamaged items in their original packaging. Please visit our Returns page for more information.
Yes, we ship internationally. Shipping costs and delivery times vary by location and are calculated at checkout.
Orders are typically processed within 2 business days. Standard shipping takes 3 days, while expedited options are available at checkout.
If your order has not been processed or shipped, you may cancel or modify it by contacting our customer service team as soon as possible.
Yes, we offer digital gift cards in various denominations, which can be purchased on our website and sent via email.
Each product comes with specific care instructions, which are listed in the product description. For more information, feel free to contact us.
We offer customization on selected items. Please refer to the product page for available customization options.
You can reach us via email at support@decoaura.in, phone at 9930554000, or through our Contact Us page for any inquiries.
Yes, we offer seasonal discounts and promotions. Subscribe to our newsletter to stay updated on the latest offers.
We are committed to sustainability and offer a range of eco-friendly home decor items made from sustainable or recycled materials. Check out our Eco-Friendly Collection for more details.